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What if I live far from a clinic?

For patients who live in areas where in-clinic visits may be difficult, you may find our virtual care service a convenient option. Appointments are conducted through a secure and private video call with a healthcare practitioner and medical cannabis educator.

For more information and to book your Virtual Care appointment, click here.

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My doctor/specialist does not support my use of medical cannabis. Can I still access it without their consent?

You can still access our services by completing and submitting this Self Referral Form. You will then be assessed in the clinic by our physicians.

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How often will I have appointment?

Your return will be based on the duration of the medical document you receive. Our practitioners will discuss the duration of your medical document during your consultation. However, for new patients, a three-month duration is common for your first medical document.

On your return visit for renewal, you can discuss changes to your medical document, including duration with the practitioner.

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What do I need for my appointment?

For in-clinic visits, please bring your health card to your appointment. You will also be required to provide a urine sample each visit. As with any visit to a medical specialist, please be advised that because of the case by case nature of our practice, patients should be prepared for a two-hour visit. 

For Virtual Care appointments, you will need your ID and any supporting documentation you have for your condition.

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I already have a cannabis medical document, what do I do?

A current and valid medical document authorizing your use of medical cannabis allows you to register with a licensed producer to purchase medication.

If you would like to register yourself, you can visit the website of your desired licensed producer to access, complete, and submit the available forms. In most cases, you will be required to submit some documents via mail.

If you would like more information on how to register your medical document, you may schedule a Cannabis Education appointment. One of our cannabis educators will assist you with choosing a licensed producer, recommend strains that may help with your symptoms, and help complete the paperwork on your behalf. There is no fee for an educator only appointment.

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Do I need a doctor referral?

We accept both doctor referrals and self-referrals.

The fastest way to get a clinic appointment is to have your doctor complete this Physician Referral Form

If that’s not possible, you can complete this Self-Referral Form

Virtual Appointments

Virtual appointments are conducted through a secure and private video call with a healthcare practitioner and medical cannabis educator.

No referral forms are required. Once your appointment is booked, you will be sent a digital medical form to complete.

Book a virtual appointment here or read more about it here. Currently available in all provinces and territories except Alberta and Quebec.

Please feel free to contact us using the "Submit a request" button in the menu if you have any questions.

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Is there a fee?

There are no fees to become a patient with us.

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How long do I have to wait for an appointment?

Clinic Appointments
Usually, we are able to see patients within two weeks of receiving documents. Wait time is largely dependent on how quickly your referring physician or specialist forwards your medical information. The information will need to contain a diagnosis of your condition, history of treatment for the respective condition, and a list of your past and current medications.

Virtual Appointments
Due to the flexible nature, we usually have next-day appointment slots available. Currently available in all provinces and territories except Quebec and Alberta. Fill in the form at the end of this page if you wish to be contacted when it becomes available in these provinces.

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How do I apply to become a patient?

Choose to have your appointment in a clinic or through our convenient virtual appointment service.

Clinic Appointments
The fastest way to get a clinic appointment is to have your doctor complete this Physician Referral Form

If that’s not possible, you can complete this Self-Referral Form

Please ensure to download the form you need first. You can then choose to open from your computer and fill in the PDF or print and complete by hand.

The completed Physician/Self-Referral form can be emailed to hello@cannabisclinics.ca or faxed to 1-888-261-7116.

 

Virtual Appointments

Virtual appointments are conducted through a secure and private video call with a healthcare practitioner and medical cannabis educator.

No referral forms are required. Once your appointment is booked, you will be sent a digital medical form to complete.

Book a virtual appointment here or read more about it here. Currently available in all provinces and territories except Alberta and Quebec.

Please feel free to contact us using the "Submit a request" button in the menu if you have any questions.

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Why Canadian Cannabis Clinics?

Canadian Cannabis Clinics offers individuals access to medical experts who are knowledgeable in the use of cannabis as medication. As a patient, you will visit with a physician or nurse practitioner, as well as a cannabis educator to discuss your needs.

In Canada, medical patients purchase their cannabis from licensed producers. To register with a licensed producer, a medical document must be submitted to the licensed producer. Our educators will help you select the best-matched licensed producer for your needs, and handle all of the registration paperwork with your licensed producer. 

Your educator will make recommendations as to which types of cannabis products may address your symptoms. They will also instruct you in the use of your cannabis, including dosing information for oils, and how to use a vapourizer for dried products. We also provide an in-depth patient guidebook and have online, email, and phone support should you have any further questions after your appointment.

There are definite advantages to becoming a medical cannabis patient, including lower cost, and access to safe, regulated medications.

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What if I cannot make my appointment?

If you cannot attend your appointment, just contact us within 24 hours of your appointment by phone 1-888-256-7043 or email hello@cannabisclinics.ca.

Cancellations with less than 24 hours notice may be subject to a $100 ‘no-show’ fee for initial assessments and a $65 ‘no-show’ fee for follow-up appointments, depending on your circumstances.

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How much does a visit to the Canadian Cannabis Clinics cost?

 

There are no fees to be a patient with us.

Clinic appointment cancellations with less than 24 hours notice may be subject to a $100 fee for initial assessments and a $65 fee for follow-up appointments.

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What is a Medical Document?

In Canada, cannabis use is "authorized" by a healthcare practitioner, rather than being prescribed. A medical document is very similar to a prescription and indicates that your health practitioner has authorized your use of cannabis for a medical condition.

A medical document must contain certain information, including dosage (grams per day), duration (the length of time you are authorized to access and use medical cannabis) and THC potency limits (THC %).

Is cannabis addictive?

Cannabis is considered to be a safe medication. Research shows cannabis has less addiction potential than caffeine, tobacco, and alcohol. However, frequent or long-term cannabis abuse can lead to increased tolerance, dependence, and the potential of withdrawal during discontinuation of use.

 Users under the age of 25 and individuals with certain mental health diagnoses have been shown to be at a higher risk for cannabis addiction.

Information from Health Canada is available here.

Information from the Public Health Agency of Canada is available here.

Do I have to smoke medical cannabis?

Smoking is a health hazard. Health Canada recommends that dried medical cannabis be consumed by inhalation using a vapourizer, rather than by smoking. Use of a vapourizer allows patients to inhale the active components of medical cannabis while avoiding by products of burning plant matter and associated carcinogens. Vapourizers work by heating the cannabis past the boiling point of the active compounds but below the point of plant matter combustion. Vapourizing cannabis is considered safer for respiratory health, and is also more cost effective.

 Cannabis can be used in other ways. If you prefer, you can choose to use orally ingested oils instead of inhaling cannabis vapour, and cannabis can also be used in topical form.

What are the possible side effects of Medical Cannabis?

Information on side effects for therapeutic use of cannabis is limited. Some known side effects include euphoria, intoxication-like effects, dizziness, drowsiness, impaired memory, disorientation, dry mouth, and rapid heartbeat. This is not a complete list. Please consult with the healthcare practitioner regarding other possible side effects and what steps should be taken if you experience anything unexpected after using medical cannabis.

What are the active ingredients in cannabis?

Researchers have isolated hundreds of active ingredients in cannabis, but the two main medicinal compounds focused on by both researchers and the medical community are the phytocannabinoids Delta 9-Tetrahydrocannabinol (THC) and Cannabidiol (CBD).

 

THC produces psychoactive effects, the feeling commonly described as "being high". THC may also demonstrate analgesic, anti-nausea, appetite stimulant and anti-spastic properties, among other potential benefits.

CBD is non psychoactive, and does not create a euphoric “high”. CBD is currently being studied for a number of benefits, among them neuroprotective, anti-inflammatory, anti-anxiety, antiepileptic and antipsychotic properties and other potential benefits.

Where do I get my authorized Medical Cannabis?

Authorized patients who receive a medical document must register with, and order their cannabis from a licensed producer. Our educators will assist you in choosing the licensed producer that best suits your needs, as well as through the registration process.

There is never any cannabis on-site or for sale at Canadian Cannabis Clinics.

Who is eligible for Medical Cannabis?

Our patients are assessed individually by a knowledgeable health practitioner.

If the health practitioner determines that the patient is a suitable candidate for medical cannabis they will be given a Medical Document. See our Patient section for more details.

Is Medical Cannabis legal in Canada?

Medical Cannabis has been legal in Canada since 2001. On October 17, 2018 the Cannabis Act made accessing medical cannabis significantly easier for Canadians.

Physicians, including psychiatrists (and nurse practitioners in some provinces) can now issue medical documents which authorize patients to purchase medical cannabis from licensed producers. This system is part of the current Cannabis Act.

What happens if I miss my appointment?

Email us at homecare@cannabisclinics.ca or call us at 1-888-900-4731 and we’ll help you reschedule your appointment.

How do I access the virtual appointment?

Appointments are accessible by smartphones, tablets and computers.

You will need an internet connection and a valid email address in order to access your online appointment.

 

To access the video call, you will either download the app on your phone or download the video call software onto your computer. This step is quick and easy! Not only will we send you an email with detailed instructions to follow prior to your appointment, one of our patient coordinators will call you 10 minutes before your appointment to ensure you are fully set up and everything is in working order. You don’t need to be tech-savvy as we will be there to assist you should you need it.

 

As this is a video appointment, please ensure you have a webcam. For current follow up patients, you have the option to have a phone consult if you do not have a camera. For new patients, you will need a webcam.

What’s the difference between online education and visiting an educator at the clinic?

Online cannabis education is for everyone; new patients that are curious about medical cannabis and for existing patients that still have questions after their appointment. Anyone in need of flexible appointment times, who have mobility issues or difficulty traveling to a clinic, may find our Virtual Care to be an easier, more convenient and cost-efficient option. Additional benefits include no long travel times, no wait times and no parking fees!

Existing patients have the option to have an education session in clinic (between their appointments), if they wish. If they are not comfortable with using a computer/smartphone to speak with the counsellor or just would prefer an in-person experience, then a clinic visit may be better suited.

How do I set up my video call appointment?

You can have your appointment on your smartphone/tablet or on your computer. Please click here to find instructions.

What provinces is Virtual Care available in?

Currently available in all provinces and territories except Quebec. Fill in the form at the end of this page if you wish to be contacted when it becomes available in this province.

What documents are required for new patients of Canadian Cannabis Clinics?

New patients are required to complete our digital intake form, which requests details about your medical history and current medical condition. This form will be sent to you by email shortly after your appointment is scheduled. In addition, you will need to show a copy of your ID, a copy of your medication list as well as any supporting documents related to your medical condition. These documents will be requested and processed directly by the Virtual Care team as part of the registration process after you have booked your appointment.

What happens if I accidentally miss my scheduled appointment?

Email us at virtual@cannabisclinics.ca or call us at 1-888-900-4731 and we’ll help you reschedule your appointment.

How will I sign documents from home?

We have an easy to use online feature to help you sign your documents online. 

 

Will I see the same doctor/educator as I see in the clinics?

You will have an online appointment with a health practitioner and an educator who might differ from your current and/or previous doctor/educator. However, all your previous consult notes will be available to ensure you receive the same comprehensive and uninterrupted medical support.

How do I access the online appointment?

Appointments are accessible by smartphones, tablets and computers.

You will need an internet connection and a valid email address in order to access your online appointment.

 To access the video call, you will either download the app on your phone or download the video call software onto your computer. This step is quick and easy! Not only will we send you an email with detailed instructions to follow prior to your appointment, one of our patient coordinators will call you 10 minutes before your appointment to ensure you are fully set up and everything is in working order. You don’t need to be tech-savvy as we will be there to assist you should you need it. 

 As this is a video appointment, please ensure you have a webcam. For current follow up patients, you have the option to have a phone consult if you do not have a camera. For new patients, you will need a webcam.

I booked a Virtual Care appointment. Should I cancel my appointment at the clinic?

 

If you have a clinic appointment booked with us already, we will cancel this on your behalf. Simply proceed with booking a Virtual Care appointment as normal and let us do the rest.

To book a Virtual Care appointment, click here and follow the steps.

How do I cancel my scheduled Virtual Care appointment?

Please send all cancellations requests at least 24 hours before the date of your online appointment either by email to virtual@cannabisclinics.ca or call us at 1-888-900-4731.

How do I book a Virtual Care appointment?

Simply click here and follow the steps.

 

What’s the difference between Virtual Care and visiting a clinic?

You'll receive the same level of care as you would in person at a clinic. Patients in need of flexible appointment times, who have mobility issues or difficulty traveling to a clinic, may find our virtual care service to be an easier, more convenient and cost-efficient option. Additional benefits include no long travel times, no wait times and no parking fees! 

If you’re not comfortable with using a computer/smartphone to speak with your healthcare professional or just prefer an in-person experience then a clinic visit may better suit your needs.