Should I cancel my clinic appointment if I want to switch to a virtual appointment? June 26, 2020 20:47 Updated If you have a clinic appointment booked with us already, we will cancel this on your behalf. Simply proceed with booking a Virtual Care appointment as normal and let us do the rest. Related articles How do I cancel my scheduled Virtual Care appointment? What if I cannot make my appointment? How do I book a Virtual Care appointment? What’s the difference between Virtual Care and visiting a clinic? Are Virtual Care appointments free?