What happens if I miss my appointment? April 15, 2019 15:12 Updated Email us at firstname.lastname@example.org or call us at 1-888-900-4731 and we’ll help you reschedule your appointment. Related articles How do I set up the video call? What’s the difference between online counselling and visiting a counsellor in the clinic? How do I access the free counselling appointment? What provinces is Home Care available in? How do I book a virtual free counselling session?