What if I cannot make my appointment? June 26, 2020 20:31 Updated Please contact us within 24 hours of your appointment by phone 1-888-256-7043 or email email@example.com. Related articles Where do I get my authorized medical cannabis? How do I cancel my scheduled Virtual Care appointment? Who is eligible for medical cannabis? My doctor/specialist does not support my use of medical cannabis. Can I still access it without their consent? How often will I have an appointment?