What if I cannot make my appointment? April 07, 2021 17:10 Updated Please contact us within 24 hours of your appointment by phone at 1-888-256-7043 or by email at firstname.lastname@example.org. Related articles Where do I get my authorized medical cannabis? How do I cancel my scheduled Virtual Care appointment? How often will I have an appointment? Can I still access medical cannabis without my doctor’s consent? Who is eligible for medical cannabis?