What if I cannot make my appointment? June 26, 2020 20:31 Updated Please contact us within 24 hours of your appointment by phone 1-888-256-7043 or email firstname.lastname@example.org. Related articles Where do I get my authorized medical cannabis? How do I cancel my scheduled Virtual Care appointment? My doctor/specialist does not support my use of medical cannabis. Can I still access it without their consent? Who is eligible for medical cannabis? How often will I have an appointment?