What if I cannot make my appointment? April 07, 2021 17:10 Updated Please contact us within 24 hours of your appointment by phone at 1-888-256-7043 or by email at firstname.lastname@example.org. Related articles How do I book a Virtual Care appointment? Do I need a doctor referral? How long do I have to wait for an appointment? Can I go to a pharmacy and pick up my authorized cannabis? What do I need for my appointment?