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What if I live far from a clinic?

For patients who live in areas where in-clinic visits may be difficult, you may find Home Care a convenient option. Home Care is our convenient, secure, video call appointment service.

For more information and to book your Home Care appointment, click here.

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My doctor/specialist does not support my use of medical cannabis. Can I still access it without their consent?

You may make the choice to pursue medical cannabis for your condition without the support of your physician. You may still access our services by completing and submitting this Self Referral Form. You will then be assessed in the clinic by our physicians.

Please note, you must be 25+ years of age for self-referral.

 

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How often will I have appointment?

Your next appointment will be based on the duration of the medical document you receive. Our practitioners will discuss the duration of your medical document during your consultation. However, for new patients, a three-month duration is common for your first medical document. During your next appointment, you can discuss changes to your medical document, including duration with the practitioner.

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What do I need for my appointment?

For in-clinic visits, please bring your health card to your appointment. You will also be required to provide a urine sample each visit. As with any visit to a medical specialist, please be advised that because of the case by case nature of our practice, patients should be prepared for a two hour visit.


For Home Care appointments, you will need your ID and any supporting documentation you have for your condition.

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I already have a cannabis medical document, what do I do?

A current and valid medical document authorizing your use of medical cannabis allows you to register with a licensed producer to purchase medication.

If you would like to register yourself, you can visit the website of your desired licensed producer to access, complete, and submit the available forms. In most cases, you will be required to submit some documents via mail.

If you would like more information on how to register your medical document, you may schedule a “Counsellor Only” appointment. One of our cannabis counsellors will assist you with choosing a licensed producer, recommend strains that may help with your symptoms, and help complete the paperwork on your behalf. There is no fee for a counsellor only appointment.

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Do I need a doctor referral?

We accept both doctor referrals and self-referrals. Please note, you must be 25+ years of age for self-referral.

For a clinic appointment, you can complete this Self Referral Form. Please ensure to download the form first. You can then choose to open from your computer and fill in the PDF or, print and complete by hand.

Alternatively, you can book to have your appointment with Home Care, our convenient video call appointment service which does not require any referral forms to be completed. Once an appointment is booked, our team will reach out and request certain supporting documentation from you. Available to residents of British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, and Ontario.

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Is there a fee?

There are no fees to become a patient with us.

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How long do I have to wait for an appointment?

In Clinic Appointments

Usually, we are able to see patients within two weeks of receiving documents. Wait time is largely dependent on how quickly your referring physician or specialist forwards your medical information. The information will need to contain a diagnosis of your condition, history of treatment for the respective condition, and a list of your past and current medications.

Online Appointments – Home Care

Due to the flexible nature of Home Care, we usually have next-day appointment slots available. Home Care is our convenient video call service available in British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, and Ontario.

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How do I apply to become a patient?

In Clinic Appointments

The fastest way to get a clinic appointment is to have a physician complete a Physician Referral Form.

If a physician referral is not attainable, a Self-Referral Form is available for patients over the age of 25.

Please ensure to download the form you need first. You can then choose to open from your computer and fill in the PDF or print and complete by hand.

The completed Physician/Self-Referral form can be emailed to hello@cannabisclinics.ca or faxed to 1-888-261-7116.

 

Online Appointments – Home Care

You can book an appointment immediately through our online service called Home Care. This appointment is conducted via a secure online video call and does not require referral forms. Once your appointment is booked, the Home Care team will contact you to complete a set of digital medical forms. More information can be found here. Book your Home Care appointment here. Available to residents of British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, and Ontario.

  

Please feel free to contact us using the "Submit a request" button in the menu if you have any questions.

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Why Canadian Cannabis Clinics?

Canadian Cannabis Clinics offers individuals access to medical experts who are knowledgeable in the use of cannabis as medication. As a patient, you will visit with a physician or nurse practitioner, as well as a cannabis counsellor to discuss your needs.

 

In Canada, medical patients purchase their cannabis from licensed producers. To register with a licensed producer, a medical document must be submitted to the licensed producer. Our counsellors will help you select the best matched licensed producer for your needs, and handle all of the registration paperwork with your licensed producer.

 

Your counsellor will make recommendations as to which types of cannabis products may address your symptoms. They will also instruct you in the use of your cannabis, including dosing information for oils, and how to use a vapourizer for dried products. We also provide an in-depth patient guidebook and have online, email, and phone support should you have any further questions after your appointment.

 

There are definite advantages to becoming a medical cannabis patient, including lower cost, and access to safe, regulated medications.

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What if I cannot make my appointment?

If you cannot attend your appointment, just contact us within 24 hours of your appointment by phone (1-888-256-7043) or email (hello@cannabisclinics.ca)

Cancellations with less than 24 hours notice may be subject to a $100 ‘no-show’ fee for initial assessments and a $65 ‘no-show’ fee for follow-up appointments, depending on your circumstances.

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How much does a visit to the Canadian Cannabis Clinics cost?

 

There are no fees to be a patient with us. Clinic appointment cancellations with less than 24 hours notice may be subject to a $100 fee for initial assessments and a $65 fee for follow-up appointments.  Home Care is now completely free for all patients. 

Home Care appointment cancellations with less than 24 hours notice may be subject to a $19.99 fee.

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What is a Medical Document?

In Canada, cannabis use is "authorized" by a healthcare practitioner, rather than being prescribed. A medical document is very similar to a prescription and indicates that your health practitioner has authorized your use of cannabis for a medical condition.

A medical document must contain certain information, including dosage (grams per day), duration (the length of time you are authorized to access and use medical cannabis) and THC potency limits (THC %).

Is cannabis addictive?

Cannabis is considered to be a safe medication. Research shows cannabis has less addiction potential than caffeine, tobacco, and alcohol. However, frequent or long-term cannabis abuse can lead to increased tolerance, dependence, and the potential of withdrawal during discontinuation of use.

 

Users under the age of 25 and individuals with certain mental health diagnoses have been shown to be at a higher risk for cannabis addiction.

Information from Health Canada is available here.

Information from the Public Health Agency of Canada is available here.

Do I have to smoke Medical Cannabis?

Smoking is a health hazard. Health Canada recommends that dried medical cannabis be consumed by inhalation using a vapourizer, rather than by smoking. Use of a vapourizer allows patients to inhale the active components of medical cannabis while avoiding by products of burning plant matter and associated carcinogens. Vapourizers work by heating the cannabis past the boiling point of the active compounds but below the point of plant matter combustion. Vapourizing cannabis is considered safer for respiratory health, and is also more cost effective.

 

Cannabis can be used in other ways. If you prefer, you can choose to use orally ingested oils instead of inhaling cannabis vapour, and cannabis can also be used in topical form. There are two forms of legal medical cannabis currently available in Canada:

  1. Dried flower, which can be used via inhalation (preferably using a vapourizer) or ingested in homemade edible preparations.
  2. Pre-prepared edible oil products.

What are the possible side effects of Medical Cannabis?

Information on side effects for therapeutic use of cannabis is limited. Some known side effects include euphoria, intoxication-like effects, dizziness, drowsiness, impaired memory, disorientation, dry mouth, and rapid heartbeat. This is not a complete list. Please consult with the doctor regarding other possible side effects and what steps should be taken if you experience anything unexpected after using medical cannabis.

What are the active ingredients in cannabis?

Researchers have isolated hundreds of active ingredients in cannabis, but the two main medicinal compounds focused on by both researchers and the medical community are the phytocannabinoids Delta 9-Tetrahydrocannabinol (THC) and Cannabidiol (CBD).

 

THC produces psychoactive effects, the feeling commonly described as "being high". THC may also demonstrate analgesic, anti-nausea, appetite stimulant and anti-spastic properties, among other potential benefits.

CBD is non psychoactive, and does not create a euphoric “high”. CBD is currently being studied for a number of benefits, among them neuroprotective, anti-inflammatory, anti-anxiety, antiepileptic and antipsychotic properties and other potential benefits.

Where do I get my authorized Medical Cannabis?

Authorized patients who receive a medical document must register with, and order their cannabis from a licenced producer. Our counsellors will assist you in choosing the licensed producer that best suits your needs, as well as through the registration process.

 

There is never any cannabis on site or for sale at Canadian Cannabis Clinics.

Who is eligible for Medical Cannabis?

Our patients are assessed individually by a knowledgeable health practitioner.

If the health practitioner determines that the patient is a suitable candidate for medical cannabis they will be given a Medical Document. See our Patient section for more details.

Is Medical Cannabis legal in Canada?

Medical Cannabis has been legal in Canada since 2001. On October 17, 2018 the Cannabis Act made accessing medical cannabis significantly easier for Canadians.

Physicians, including psychiatrists (and nurse practitioners in some provinces) can now issue medical documents which authorize patients to purchase medical cannabis from licensed producers. This system is part of the current Cannabis Act.

What happens if I miss my appointment?

Email us at homecare@cannabisclinics.ca or call us at 1-888-900-4731 and we’ll help you reschedule your appointment.

How do I access the free counselling appointment?

Appointments are accessible by smartphones, tablets and computers.

You will need an internet connection and a valid email address in order to access your online appointment.

 

To access the video call, you will either download the app on your phone or download the video call software onto your computer. This step is quick and easy! Not only will we send you an email with detailed instructions to follow prior to your appointment, one of our patient coordinators will call you 10 minutes before your appointment to ensure you are fully set up and everything is in working order. You don’t need to be tech-savvy as we will be there to assist you should you need it.

 

As this is a video appointment, please ensure you have a webcam. (For current follow up patients, you have the option to have a phone consult if you do not have a camera. For new patients, you will need a webcam).

What’s the difference between online counselling and visiting a counsellor in the clinic?

Online counselling is for everyone; new patients that are curious about medical cannabis and for existing patients that still have questions after their appointment. Anyone in need of flexible appointment times, who have mobility issues or difficulty travelling to a clinic, may find Home Care to be an easier, more convenient and cost-efficient option. Additional benefits include no long travel times, no wait times and no parking fees!

 

Existing patients have the option to have in-clinic counselling (between their appointments), if they wish. If they are not comfortable with using a computer/smartphone to speak with the counsellor or just would prefer an in-person experience, then a clinic visit may be better suited.

How do I set up my video call appointment?

You can have your appointment on your smartphone/tablet or on your computer. Please click here to find instructions.

What provinces is Home Care available in?

Home Care is available to residents of British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, and Prince Edward Island. We are working hard to expand into other provinces. Fill in the form at the end of the Home Care page if you wish to be contacted when it becomes available in your region.

What documents are required for new patients of Canadian Cannabis Clinics?

New patients are required to complete our digital intake form, which requests details about your medical history and current medical condition. This form will be sent to you by email shortly after your appointment is scheduled. In addition, you will need to show a copy of your ID, a copy of your medication list as well as any supporting documents related to your medical condition. These documents will be requested and processed directly by the Home Care team as part of the registration process, after you have booked your appointment.

What happens if I accidentally miss my scheduled appointment?

Email us at homecare@cannabisclinics.ca or call us at 1-888-900-4731 and we’ll help you reschedule your appointment.

How will I sign documents from home?

We have an easy to use online feature to help you sign your documents online. 

 

Will I see the same doctor/counsellor as I see in the clinics?

You will have an online appointment with a health practitioner and a counsellor whom might differ from your current and/or previous doctor/counsellor. However, all your previous consult notes will be available to ensure you receive the same comprehensive and uninterrupted medical support.

How do I access the online appointment?

Appointments are accessible by smartphones, tablets and computers.

 

You will need an internet connection and a valid email address in order to access your online appointment.

To access the video call, you will either download the app on your phone or download the video call software onto your computer. This step is quick and easy! Not only will we send you an email with detailed instructions to follow prior to your appointment, one of our patient coordinators will call you 10 minutes before your appointment to ensure you are fully set up and everything is in working order. You don’t need to be tech-savvy as we will be there to assist you should you need it.

As this is a video appointment, please ensure you have a webcam. (For current follow up patients, you have the option to have a phone consult if you do not have a camera. For new patients, you will need a webcam).

I booked a Home Care online appointment. Should I cancel my appointment at the clinic?

If you have a clinic appointment booked with us already, we will cancel this on your behalf. Simply proceed with booking a Home Care appointment as normal and let us do the rest.

To book a Home Care appointment click here and follow the steps.

How do I cancel my scheduled Home Care appointment?

Please send all cancellations requests at least 24 hours before the date of your online appointment either by email at homecare@cannabisclinics.ca or call us on 1-888-900-4731.

Are Home Care appointments free?

Home Care is now completely free for all patients.

How do I book a Home Care appointment?

Simply click here and follow the steps.

 

What’s the difference between Home Care and visiting a clinic?

You'll receive the same level of care as you would in person at a clinic. Patients in need of flexible appointment times, who have mobility issues or difficulty travelling to a clinic, may find Home Care to be an easier, more convenient and cost-efficient option. Additional benefits include no long travel times, no wait times and no parking fees! 

If you’re not comfortable with using a computer/smartphone to speak with your healthcare professional or just prefer an in-person experience then a clinic visit may better suit your needs.