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Browse Frequently Asked Questions


What if I cannot make my appointment?

If you are not able to make your appointment, please let us know as soon as possible. We have a 24-hour notice cancellation policy.
Cancellations with less than 24 hours notice may be subject to a $100 ‘no-show’ fee for initial assessments and a $65 ‘no-show’ fee for follow-up appointments.


How much does a visit to the Canadian Cannabis Clinics cost?

Clinic Appointments

There are no fees for clinic appointments.

A $100 ‘no show’ fee may apply if you fail to attend your appointment or cancel with less than 24 hours notice.


Home Care (Online) Appointments

We offer an online video call appointment service called Home Care to residents of Ontario. For existing patients, there is no cost to renew their medical document through Home Care. For new patients, there is a small one-time service fee of $19.99.


Is Medical Cannabis addictive?

Cannabis is considered to be a safe medication. Research shows cannabis has less addiction potential than caffeine, tobacco and alcohol. However, frequent or long-term cannabis abuse can lead to increased tolerance, dependence, and the potential of withdrawal during discontinuation of use. Young users and individuals with certain mental health diagnoses have been shown to be at higher risk for cannabis addiction.  


Information from Health Canada is available here.

Information from the Public Health Agency of Canada is available here.

Do I have to smoke Medical Cannabis?

Health Canada recommends that medical cannabis be consumed using a vapourizer, rather than smoked. Use of a vapourizer allows patients to inhale the active components of medical cannabis while avoiding byproducts of burning plant matter and associated carcinogens. Vapourizers work by heating the cannabis past the boiling point of the active compounds but below the point of plant matter combustion. Vapourizing cannabis is not only considered safer for lung health, but is also more cost efficient.

What are the possible side effects of Medical Cannabis?

Information on side effects for therapeutic use of cannabis is limited. Some known side effects include euphoria, intoxication-like effects, dizziness, drowsiness, impaired memory, disorientation, dry mouth, and rapid heartbeat. This is not a complete list. Please consult with the doctor regarding other possible side effects and what steps should be taken if you experience anything unexpected after using medical cannabis.

Where do I get my authorized Medical Cannabis?

Authorized patients who receive a medical document must register with, and order their cannabis from a licenced producer. Our counsellors will assist you in choosing the licensed producer that best suits your needs, as well as through the registration process.


There is never any cannabis on site or for sale at Canadian Cannabis Clinics.

What are the active ingredients in cannabis?

The two main components of cannabis are: 9-Tetrahydrocannabinol (THC) and Cannabidiol (CBD). 


THC produces the most considerable psychoactive effects of cannabis. It also has analgesic, anti-nausea, appetite stimulant and anti-spastic effects. 

CBD does not create a euphoric high. It has neuroprotective, anti-inflammatory, anti-anxiety, anti-epileptic and anti-psychotic properties.

Who is eligible for Medical Cannabis?

Our patients are assessed individually by a knowledgeable health practitioner.

If the health practitioner determines that the patient is a suitable candidate for medical cannabis they will be given a Medical Document. See our Patient section for more details.

Is Medical Cannabis legal in Canada?

Medical Cannabis has been legal in Canada since 2001. On October 17, 2018 the Cannabis Act made accessing medical cannabis significantly easier for Canadians.

Physicians, including psychiatrists (and nurse practitioners in some provinces) can now issue medical documents which authorize patients to purchase medical cannabis from licensed producers. This system is part of the current Cannabis Act.